3 Sender Management
Senders have two roles: master sender and regular sender. Only app administrators can change sender roles.
| Action | App administrator | Master sender | Regular sender |
|---|---|---|---|
| Appoint or remove senders | Yes | — | — |
| Configure master and regular sender roles | Yes | — | — |
| Create and configure sender groups | Yes | Yes | — |
| Send broadcasts | — | Yes | Yes |
| View and edit drafts, and view delivery results, for all groups | — | Yes | — |
| View and edit drafts, and view delivery results, for the assigned group | — | — | Yes |
An app administrator can also be a master sender or regular sender. Master senders cannot belong to a sender group. Regular senders must belong to one sender group.
Change a sender role
- Open the sender settings page as an app administrator.
- Select Edit for the sender whose role you want to change.
- Turn Make the user role a master on or off.
- Review the changes and select Save.
Promote a regular sender to a master sender
Turn on the switch to make a regular sender a master sender. Master senders cannot belong to a sender group.
Return a master sender to a regular sender
Turn off the switch to return a master sender to a regular sender. When returning a sender to the regular role, select the sender group to which they belong.
